Shipping Policy

Last Updated: June 26, 2025

At FeastiGo, we aim to provide fast, reliable, and convenient delivery of food, groceries, and other essential items to our customers. This policy outlines how shipping and delivery are handled across our platform.


📦 Service Availability

FeastiGo currently operates in select locations. Service availability may vary depending on your delivery address, vendor availability, and local delivery partner coverage. You can check serviceability in the FeastiGo app or website by entering your pin code or enabling location access.


⏱️ Estimated Delivery Times

Delivery times may vary based on the item type and vendor preparation time:

  • Food Orders: Typically delivered within 30–60 minutes

  • Groceries & Essentials: Usually delivered within 1–2 hours

  • Other Products: Estimated delivery time will be displayed during checkout

Delivery time may be affected by factors such as vendor load, traffic, weather conditions, or public holidays.


💸 Delivery Charges

Delivery fees may vary based on:

  • Order value

  • Location

  • Vendor-specific charges

  • Ongoing offers or discounts

Applicable charges will be displayed clearly before you confirm your order.


🚚 Order Tracking

Customers can track their orders in real time via the FeastiGo app or website under the “My Orders” section. You'll receive updates on order status, vendor acceptance, and delivery progress.


Delivery Issues

If you experience any of the following:

  • Delayed delivery

  • Failed delivery attempt

  • Wrong or incomplete order

  • Damaged items

Please contact our support team immediately so we can investigate and resolve the issue promptly.


📞 Customer Support

For any delivery-related concerns or assistance:

Email: Nivas@feastigo.com
Phone: +91 93473 41902


FeastiGo is committed to providing a reliable and efficient delivery experience. We appreciate your trust and look forward to serving you better every day.


✅ Let me know if you'd like this as a PDF, in-app brief version, or translated into Telugu for local customers.