Last Updated: June 26, 2025
At FeastiGo, we aim to provide fast, reliable, and convenient delivery of food, groceries, and other essential items to our customers. This policy outlines how shipping and delivery are handled across our platform.
FeastiGo currently operates in select locations. Service availability may vary depending on your delivery address, vendor availability, and local delivery partner coverage. You can check serviceability in the FeastiGo app or website by entering your pin code or enabling location access.
Delivery times may vary based on the item type and vendor preparation time:
Food Orders: Typically delivered within 30–60 minutes
Groceries & Essentials: Usually delivered within 1–2 hours
Other Products: Estimated delivery time will be displayed during checkout
Delivery time may be affected by factors such as vendor load, traffic, weather conditions, or public holidays.
Delivery fees may vary based on:
Order value
Location
Vendor-specific charges
Ongoing offers or discounts
Applicable charges will be displayed clearly before you confirm your order.
Customers can track their orders in real time via the FeastiGo app or website under the “My Orders” section. You'll receive updates on order status, vendor acceptance, and delivery progress.
If you experience any of the following:
Delayed delivery
Failed delivery attempt
Wrong or incomplete order
Damaged items
Please contact our support team immediately so we can investigate and resolve the issue promptly.
For any delivery-related concerns or assistance:
Email: Nivas@feastigo.com
Phone: +91 93473 41902
FeastiGo is committed to providing a reliable and efficient delivery experience. We appreciate your trust and look forward to serving you better every day.
✅ Let me know if you'd like this as a PDF, in-app brief version, or translated into Telugu for local customers.